Select a Training Option that best suites your needs

Use Our ServeSkills Training Platform

All Training is Designed and Customized To Fit Your Club’s Needs
We Take the Hassle Out of Training Staff and We Do It For You
Train All Your International & Local Staff Before They Arrive at Your Club
Your Staff Will Have Access To Your Club’s Very Own Academy and Content.

We specialize in designing and creating online hospitality programs tailored to your country club’s needs.

The online portals allow staff to log on and train at any time from any device.
To ensure staff receives the highest quality of training, various learning techniques are used.
Staff receives content in bite-size chunks, making it more readily received and retained. This is proven to be more effective and manageable for staff.
Staff are able to download learning content, watch instructional videos, take part in interactive webinars as well as create their own discussion forums with their fellow peers.
Staff have access to 24/7 support.

The proven methods that are used, ensure staff are able put into practice what the learn.

Staff undergoe testing on a regular basis. Whether it be testing on newly completed sections or recapping previous sections. Our extensive question banks make sure staff constantly face new problem-solving scenarios, service questions, and assignments.
The testing and practical assignments involve a variety of activities such as multiple-choice questionnaires, written assignments, and video upload assignments.

You will have access to detailed reports on staff, highlighting strengths, weaknesses and results

Some examples of the analytics we provide are:
- Course analysis: We are able to monitor the staff’s progress, time spent on specific sections as well as the number of times courses are attempted.
- Quiz and assignment analysis: We are able to monitor the staff’s understanding and knowledge across all the course material.
- Leaderboard analysis: We use this to track and identify the strongest and weakest staff. Thus allowing us to allocate more personal training time to the weaker staff.